Shipping and Delivery

DUE TO HIGH VOLUME OF ORDERS, PROCESSING TIMES WILL TAKE 5-10 BUSINESS DAYS  

We aim to ship our orders as quickly as possible. Please note the following:

Shipping

  • Shipping rates are calculated at checkout. 

  • Shipping is free on Canadian orders over $70.00 CDN (before sales tax and any discounts), unless shipping to a PO Box which may incur an additional cost. 
  • Shipping rate for local delivery is $8.00 between 9am-5pm. We cannot guarantee exact timing, but if you prefer a delivery to arrive by a certain time, additional fees may apply

  • We do not ship to P.O Boxes. If you require shipping to a PO Box, you may incur an additional cost. 
  • For all local delivery orders, please ensure that the correct shipping address is inputted. Any change in address after the order has been picked up may result in additional charges. 
  • Delivery times outside of Ontario can take anywhere between 2-7 days to arrive. Longer shipping times may occur due to shipping delays beyond our control. 
  • Delivery times to remote areas may take longer than normal. Orders can arrive anywhere between 4-12 days.
  • Please be specific with delivery instructions as to where we should leave your order if you are not home and it must be left outside.  We truly hope your order stays in perfect condition upon receiving it, however, we are not responsible for weather, animals, theft, lost packages or any other acts of god.  
    • If you pay for delivery but the package has for some reason been returned to us (ie - wrong address given, no occupancy etc) and the needs to be resent, the c

International Shipping

  • Shipping is free on U.S orders over $75.00 USD (before any discounts). 
  • Orders may take anywhere between 3-7 days to arrive. Longer shipping times may occur due to shipping delays beyond our control. 
  • All orders shipped to the U.S may incur extra duties and taxes. U.S customers are responsible for the payment of any additional charges that may apply, and Sukker Baby has no control over these charges. Please contact your local customs office for current charges. 

    Delivery

    • If you require orders to be delivered between a certain time of day, please reach out. This may incur an extra shipping charge. 
    • If you require weekend local delivery, please e-mail us at info@sukkerbaby.com and we will do our best to accommodate. Extra charges will apply. 
    • Desired delivery dates cannot be guaranteed but we will do our best to fulfill your needs. Orders placed on the weekend without a specified delivery date are typically prepared the following Monday, will be shipped out on Tuesday. 
    • Please be specific with delivery instructions as to where we should leave your order if you are not home and it must be left outside.  We truly hope your order stays in perfect condition upon receiving it, however, we are not responsible for weather, animals, theft, lost packages or any other acts of god.  
    • If you pay for delivery but the package has for some reason been returned to us (ie - wrong address given, no occupancy etc) and the needs to be resent, the customer will be charged. 
    • For same day local delivery, an extra shipping charge will be incurred depending on location of delivery.